What you'll get
- 38+ Hours
- 8 Courses
- Course Completion Certificates
- Self-paced Courses
- Technical Support
- Case Studies
Synopsis
- Develop a comprehensive knowledge of Total Quality Management (TQM), including its fundamental principles, practical applications in various industries, and its significant role in enhancing organizational performance.
- Learn approaches to reduce defects, improve operational efficiency, and boost profitability through TQM methodologies and advanced improvement tools, including quality control techniques and Kaizen-driven continuous improvement.
- Develop advanced skills in applying quality control and Kaizen tools for continuous organizational improvements.
- Understand ISO 9000 Quality Management standards, Earned Value Management (EVM) for tracking project performance, and established quality frameworks contributing to stronger organizational outcomes.
- Develop hands-on abilities to apply TQM principles and practical strategies for sustaining continuous improvement and achieving operational excellence within real organizational environments.
- Gain a comprehensive understanding of quality frameworks and their impact on organizational performance.
- Acquire methods for detecting, monitoring, and resolving defects throughout every stage of product development, combined with auditing processes, identifying quality gaps, creating corrective actions, and establishing effective quality management systems.
- Understand global quality standards and how they ensure consistent, reliable products and services.
- Apply practical strategies to sustain continuous improvement and achieve operational excellence through TQM.
- Gain confidence to lead quality initiatives and drive meaningful organizational improvements.
- Develop a thorough understanding of TQM's impact on organizational performance.
- Enhance your expertise and confidence to support a robust TQM system across all departments.
- Strengthen auditing skills to analyze current processes, identify gaps, create corrective actions, and implement effective quality systems.
- Improve ability to influence organizational success through customer-focused TQM practices.
- Master essential TQM tools and techniques for effective quality management.
- Learning Six Sigma principles and quality management practices.
- Gain a clear understanding of managerial responsibilities in implementing and sustaining TQM.
- Attain insight into how customer involvement drives quality improvement initiatives.
- Receive training in the PDSA cycle to drive continuous process enhancement efforts.
Content
| Courses | No. of Hours | Certificates | Details |
|---|---|---|---|
| TQM Applicability in Industries | 14h 26m | ✔ | View Curriculum |
| Total Quality Management | 3h 41m | ✔ | View Curriculum |
| TQM - Decrease Errors, Increase Profit and Assure Quality | 7h 47m | ✔ | View Curriculum |
| Quality Models | 4h 1m | ✔ | View Curriculum |
| Courses | No. of Hours | Certificates | Details |
|---|---|---|---|
| Defect Management with QC | 1h 03m | ✔ | View Curriculum |
| Kizen | 3h 39m | ✔ | View Curriculum |
| Earned Value Management | 2h 3m | ✔ | View Curriculum |
| ISO 9000 Quality Management | 4h 27m | ✔ | View Curriculum |
Description
This comprehensive course guides participants through Total Quality Management (TQM), examining its core concepts, methods, and tools. Participants learn how to champion quality and drive improvement across various industries. The program consists of two sections. The first introduces TQM principles, real-world relevance, error-reducing tactics, profit-enhancing strategies, and quality frameworks. The second section explores advanced practices, including defect tracking, Kaizen, Earned Value Management (EVM), and ISO 9000 standards.
Section 1: Total Quality Management Fundamentals
This section introduces participants to the role and relevance of Total Quality Management (TQM) across different industries, highlighting its importance in driving organizational excellence and enhancing customer satisfaction. The curriculum covers TQM principles, approaches, and best practices, providing participants with the practical knowledge and skills to implement quality management effectively. Through focused TQM training, participants learn methods to detect, evaluate, and address errors, thereby improving both productivity and profitability. This section also reviews different quality models, highlighting their real-world applications and the benefits they provide in enhancing overall organizational effectiveness.
Section 2: Advanced Quality Management Techniques
In the second section, participants focus on advanced quality management methods designed to boost organizational efficiency and performance. The curriculum introduces defect management through quality control. Participants learn practical approaches to detect, monitor, and resolve defects across the product development process. Next, the course explores Kaizen, a continuous improvement philosophy. It teaches participants how to apply Kaizen principles to achieve ongoing, incremental enhancements in processes and systems. The program also covers Earned Value Management (EVM), a project monitoring technique. This method helps optimize performance and outcomes. Finally, participants gain a comprehensive understanding of ISO 9000 Quality Management standards. They learn how to establish quality management systems aligned with international benchmarks to ensure consistent product and service excellence.
Throughout the course, participants engage in lectures, hands-on exercises, and real-world case studies. This approach enables them to apply quality management concepts and techniques in various organizational contexts. By the end, participants will have the skills and knowledge to lead quality improvement initiatives, enhance operational performance, and drive business success through effective Total Quality Management practices.
Requirements
- Fundamental understanding of quality management concepts and practices.
- Understanding of organizational processes and workflows.
- Basic knowledge of project management principles and methods.
- Ability to interpret data and apply problem-solving methods effectively.
- Strong communication and teamwork skills.
- Willingness to engage in practical exercises and group activities.
- Openness to learning new quality management tools and methods.
- Motivation to drive continuous improvement and enhance organizational performance through Total Quality Management.
- No experience required; the course provides all necessary foundational knowledge.
- Basic understanding of business concepts.
Target Audience
- Quality management professionals aiming to expand their expertise in Total Quality Management (TQM) principles and methodologies.
- Project managers and team leaders are seeking to implement TQM practices to enhance project performance and outcomes.
- Professionals in industries where quality is critical, including manufacturing, healthcare, and service sectors.
- Individuals preparing for quality-related certifications, such as Six Sigma or ISO standards.
- Business owners and entrepreneurs are looking to improve product or service quality and foster organizational excellence.
- Students and recent graduates aspiring to start a career in quality management or related fields.
- Anyone interested in learning actionable strategies to enhance organizational performance and achieve sustainable success through TQM.
- Beginners who want to enter the field of quality management without prior experience or in-depth knowledge.
- Professionals seeking to strengthen or refresh their knowledge and skills in Total Quality Management.
- Quality assurance and control staff, coordinators, managers, engineers, project team members, customer service personnel, and other professionals involved in organizational quality initiatives.
- Companies, directors, managers, supervisors, quality consultants, business owners, entrepreneurs, and traders are looking to implement effective quality management practices.
